The 88 Films Return Policy is valid for 60 days from receipt of your item. See returns procedure below.
Every effort is made to maintain sufficient stock of all the products we offer. Potential inventory shortages at our distributor may impact our ability to fulfill an order. We reserve the right to cancel an order if we are, for any reason, unable to fulfill the order requirements. You will be issued a full refund.
Faulty Items
If you receive a damaged or faulty item then you may return it to us and we will replace it. If there is no stock for that product, then you will be issued a refund. You must send the item back to us first.
If we have sent you the wrong product then you may return it to us and we will send the correct item or provide a refund. In this instance, we will refund you your initial shipping fee.
Unwanted Items
Pre-ordered Items
If you wish to cancel an item that has been pre-ordered then you can do so by contacting us at info@88films.co.uk. A full refund will be sent. Please ensure that you cancel the order at least 7 working days before the product is due to be released. Please note that Shopify and Paypal restrict the time frame for refunds through Shopify to 60 days. We will still refund your order but it will be sent as a payment through Paypal and won't show as a refund.
Testing Returns
We test all products returned to us and reserve the right to return the item to you if we cannot reproduce the fault our end.
What cannot be returned/refunded?
Returns Procedure
88 Films
Manor House
14 Market Street
Lutterworth
Leicestershire
LE17 4EH
United Kingdom